Question 1

What are the minimum limits for purchasing cheap cigarettes or tobacco?

Accepted Answer

Minimum order is 2 cartons

Question 2

How long will it take for me to receive my items?

Accepted Answer

It usually takes 2 or 3 business days. In the worst case scenario, it may take up to 5 days depending the Australia Post operations.

Question 3

When I get my order, should I pay any further duties or taxes?

Accepted Answer

You won't pay any further taxes or duties. We post orders only within Australia.

Question 4

Do you share buyer information with any other parties?

Accepted Answer

No, all customer information is strictly confidential and used only in the sales process. We do not share your details with any other parties.

Question 5

How much do you charge for tobacco shipments?

Accepted Answer

We ship all tobacco and cigarettes cartons for FREE via Australia Post Express service.

Question 6

What are the terms in regards to returning items and receiving a refund?

Accepted Answer

You can return the items you have purchased online for any reason within 30 days as long as the purchased items are unopened and unused and in original condition with the original sealing wrapped around them. Customers who would like to return items and ask for a refund must pay for the shipment and once the items are received at our facility, the refund will be issued.

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